All orders are processed within 1–2 business days, unless otherwise noted on the product page.

Standard Shipping

• Canada: 4–7 business days
• United States: 7–12 business days
• Australia & New Zealand: 3–6 business days
• Rest of the World: 3–15 business days

Expedited Shipping

Available worldwide, with an estimated transit time of 3–5 business days.

Delivery times are estimates and begin after your order has been processed and shipped. Delays due to customs or carrier disruptions may occasionally occur.

Check our shipping policy for more information.

• Orders can be cancelled/altered within 12 hours of placing them upon approval.

•At the most cases, we will be able to cancel your order as long as it has not been processed.

• If the order has already been fulfilled, we will not be able to cancel it.

• Please contact us as soon as you decide to cancel the order via online chat or email to file the cancellation request.

Global Shipping Policy

Import duties and taxes are not included in the purchase price. These charges, when applied by customs, are the customer's responsibility and are collected upon delivery.

United States — Standard Shipping

Delivery time: 7–12 business days. Orders are routed through channels that may reduce the likelihood of incurring customs duties. However, duty assessment is determined by U.S. customs and cannot be guaranteed in advance.

United States — Expedited Shipping

Delivery time: 3–5 business days. Orders are fulfilled via FedEx or UPS through standard commercial customs clearance. Duties and taxes will apply and are the recipient's responsibility to pay upon delivery.

Please contact us as soon as possible after placing your order. If it has not yet been dispatched, we'll be happy to make changes on your behalf. Once an order has shipped, we're unable to modify it.

Contact us at info@ricosnowboutique.ca for more information.

Check our return & refund policy page for more information.

We sincerely apologize for any inconvenience caused.

Please contact us @ info@ricosnowboutique.ca so that we can help you further.

You will get a notification regarding the tracking number once your order is fulfilled. You can also log into your account to track your order.

If there's any trouble viewing the tracking, please contact us.