Order Related

⏱️ Processing Time: Typical orders are processed within 1-2 business days unless otherwise specified.
📦 Standard Shipping:

  • Canada :4-7 business days
  • United States:7-12 business days
  • Australia & New Zealand: 3-6 business days

Rest of the World: 3-15 business days

🚀 Expedited Shipping: Available worldwide with a transit time of 3-5 business days.

Check our shipping policy for more information.

• Orders can be cancelled/altered within 2 hours of placing them upon approval.

•At the most cases, 2e will be able to cancel your order as long as it has not been processed.

• If the order has already been fulfilled, we will not be able to cancel it.

• Please contact us via online chat or email to file the cancellation request.

Global Shipping Policy: Import duties and taxes are not included in the purchase price and are the customer's responsibility upon delivery.

Regional Logistics:

  • United States (Standard): We use specialized channels to reduce duty risks, with a delivery time of 7–12 business days.
  • Expedited Shipping (Global): All priority orders (fulfilled via FedEx/UPS) go through direct customs clearance for speed. Any applicable duties must be paid by the recipient.

We might be able to alter your order if it's not processed yet, depends on the product availablity and order status.

Contact us at info@ricosnowboutique.ca for more information.

Returns & Refunds

Check our return & refund policy page for more information.

We sincerely apologize for any inconvenience caused.

Please contact us @ info@ricosnowboutique.ca so that we can help you further.

You will get a notification regarding the tracking number once your order is fulfilled. You can also log into your account to track your order.

If there's any trouble viewing the tracking, please contact us.

Still got questions? Let us help!