Please contact us immediately to change your order information. As long as your order has not been processed, we can alter it for you.
Once the order has been processed, we will be unable to cancel or adjust it.
You must return the products in its original condition and original packaging within 7 days of delivery. Returns after this time will not be accepted. Please see our Returns & Refunds page for details. Returns will be at your own cost.
Please note the items on sale are only eligible for return in store credit.
If you are eligible for a refund we will proceed with the refund to your Paypal or original method of payment following our receipt of the returned product(s).
Please see our Returns & Refunds for full details.
We sincerely apologize for any inconvenience caused.
Please contact us so that we can help you further.Please see our Returns & Refunds for full details.
You will get a notification regarding the tracking number once your order is fulfilled. You can also log into your account to track your order. If there's any trouble viewing the tracking, please contact us.
Don't hesitate to contact us via info@ricosnowboutique.ca if you have any questions/concerns.
You are also welcomed to add our Wechat (ricosboutique) if you have one.
